Environmental, Social, and Governance

Our Values are Our Value

Environmental consciousness, social responsibility, and sound governance have always been guiding principles of our business. Growing up in an orphanage, our founder, Elizabeth 'Betty' Brinn, saw an opportunity to make a difference in healthcare by focusing on the unique needs of the individual: ensuring access to food, transportation, education, and job opportunities, and providing a healthy living environment. Nearly four decades later, we are still committed to environmental, social, and corporate responsibility as we aim to fulfill our company purpose: to transform the health of our communities, one person at a time. It is because of this purpose that the value delivered by Centene highlights our focus on shaping a better world of healthcare by adding health initiatives as part of our environmental, social, and governance framework. For Centene, Corporate Sustainability is defined by our Environmental, Social, Health, and Governance – ESHG – Strategic Framework.

Health Drives Our Business

Centene is a company driven to transform the health of our communities. Our commitment to helping people live healthier lives is matched by our dedication to protecting and nurturing our environment, addressing and removing social barriers, and adhering to strict corporate governance. Centene's commitment to ESG is driven by our commitment to health.

Our focus on health informs our ESG efforts. It's ESG powered by Health.

Find Out How

Key Reports

2020 Environmental, Social, Health, And Governance Report

View Report

C-Index: Diversity & Inclusion 2020 Annual Report

View Report

Task Force on Climate-related Financial Disclosures (TCFD) Report

View Report

Environmental

At Centene, we believe that a person's health is a product of his or her environment. That's why we are making investments in initiatives that are anticipated to promote earth and climate-friendly' environments such as green spaces. Other activities include a focus on "reduce, reuse, and recycle" waste management, reducing our carbon footprint, improving air and water quality, and delivering health benefits for years to come.

Cleanups

In partnership with Keep America Beautiful®, our employees participate in cleanups of public land in the communities where we operate.

Energy-efficient and Environmentally Conscious Buildings

Our LEED Gold- and Silver-certified campuses are designed to promote environmental health and employee well-being. Our global headquarters in St. Louis has 36,000 square feet of green roof decreasing energy consumption, reducing stormwater runoff, and mitigating the urban “heat island” effect. Our Sacramento campus offers programs to provide user-friendly access to carpools and alternative transportation. Our new Charlotte campus, which began construction in 2020, will be built according to the WELL building standard, emphasizing indoor air and water quality, natural light, and physical activity. The buildings are built in partnership with Clayco utilizing their strong record in sustainable construction practices.

Protecting Our Planet

Social

For more than 30 years, we have been a champion of individual and community health. We believe in local partnerships and value the innovative social programs and services that local groups provide for underserved and at-risk populations.

At Centene, we stand firm in our commitment to be a bold and active participant in creating a more just and equitable society. We advocate for systematic change that embodies social justice, public policy, equity, and inclusion to make our own employees feel valued and respected. We aspire to a workforce that reflects the true diversity of our communities and the people we serve. Our commitment extends to our Employee Inclusion Group chapters across various states that focus on engaging and supporting employees with disabilities, veterans and military families, LGBTQ+, female and multicultural groups. 

For more information on our initiatives, please visit the Environmental, Social, Health, and Governance section of our corporate website. 

Our People*

75%

Women

64%

Supervisory positions held by women

50%

Identify as people of color

36%

Supervisory positions identify as people of color

* As of 12/31/2020, figures do not reflect international subsidiaries.

Our Board of Directors

42%

Identify as female or a person of color

Serving Our Communities

80K

Meals secured and delivered through Centene employee donations collected for a virtual Feeding America® food drive.

$1M

In April of 2020, Centene committed to providing one million meals to families across the U.S., every month, for 12 months.

Community Partners

We partner with Feeding America® to find the most effective ways to bring nutritious meals to people in at-risk communities—for example, designing medically-tailored food boxes and collaborating on national policies that improve food insecurity. In April 2020, we committed to providing one million meals to families across the U.S. every month, for 12 months. We believe all people deserve access to healthy food.

  • Association of Clinicians for Underserved Populations
  • Beyond Differences
  • Big Brothers Big Sisters of America
  • Boys and Girls Club
  • Chicago Public Library Foundation
  • First Choice Community
  • Healthcare, Inc.
  • Friends of the Poor
  • Healthworks! Kids' Museum
  • Heartland for Children
  • Hispanic Counseling Center
  • KIPP Foundation
  • National Dance Institute of New Mexico
  • National Minority Quality Forum
  • Project Link
  • Ranken Jordan Pediatric
  • Bridge Hospital
  • Pro Football Hall of Fame
  • Tragedy Assistance Program for Survivors
  • Women's Empowerment
  • YWCA USA

Health

Throughout Centene’s three decades of delivering high-quality health services to at-risk populations, we have been committed to ensuring that our members and providers have access to the care and support that they need, including those in rural communities. Our progress toward improving healthcare access, quality, and affordability continues in our support of pioneering programs that create critical healthcare solutions for the most vulnerable populations.

Removing Barriers to Care

Our Provider Accessibility Initiative (PAI) helps those living with disabilities to access healthcare providers and services. Designed in collaboration with Centene's National Disability Advisory Council and the National Council on Independent Living, PAI ultimately aims to make the healthcare system fully accessible for people with disabilities. The program received the 2019 Health Equity Award from the Centers for Medicare & Medicaid Services.

Person-centered Care

We understand that our health reflects the conditions in which we are born, grow, live, work, and age. We advocate for people facing barriers to health, such as limited access to quality food, housing, transportation, and employment. Our Social Health Bridge program leads the way in bridging the divide to bring about a true community solution. By leveraging Centene Corporation’s local approach, national scale, and 30+ years of experience collaborating across sectors, Social Health Bridge addresses social barriers to health by connecting members to services.

Accessible Care

Telehealth (virtual medicine) has transformed healthcare access, especially for vulnerable populations. All of our members can now receive timely, convenient, quality, and even specialist care, regardless of their physical location. We continue to develop and invest in technologies to expand access to care.

COVID-19

We have been recognized by the World Economic Forum and Forbes magazine for our COVID-19 response. In early 2020, when Spain was one of the epicenters of the outbreak, our Madrid subsidiary's hospitals increased its general admission capacity by 60% and doubled the number of intensive care beds for patients. We introduced a three-month paid leave program for our clinical staff who volunteer with a medical reserve force and waived all COVID-19-related prior authorizations and member cost-sharing for Medicare, Medicaid, and Marketplace members. Recognizing that COVID-19 has disproportionately impacted African American, Latino/Hispanic, and Native American people, we partnered with the National Minority Quality Forum to assess the impact of COVID-19 on racial minorities and underserved communities across the country.

Cultivating Healthier Lives

Governance

We believe that good corporate governance is essential to the company's long-term value. Our structure, policies, and procedures demonstrate the Board's commitment to effective governance and accountability.

Living Our Values

Ethics and Compliance

We are proud of the honorable reputation we have built through the hard work and integrity of our employees.

Our Ethics and Compliance program stresses the tenet that "Compliance is Everyone's Responsibility." Each of our employees is integral to maintaining the company's reputation, and we expect every staff member to be accountable for choosing what is right.

Data Privacy and Security

We understand that healthcare providers must earn their members' trust, including security practices that maintain the privacy of member data. We are committed to complying with all data privacy laws and regulations to ensure we appropriately safeguard confidential information.